Why did the buttons on my Dodge/Jeep/Chrysler touchscreen stop working?

It’s a common issue in newer Uconnect infotainment systems. The most frequent causes are internal touch sensor failure, software glitches, or screen delamination, which affects the touch layer. These issues typically do not require full replacement. UpFix can repair the original unit and save you money.

➡️ Send your screen to UpFix for repair and save up to 80% over buying a new one.


 

What is screen delamination on my touchscreen, and why does it matter?

Delamination happens when the layers of the touchscreen begin to separate, often visible as bubbles or a cloudy appearance. This leads to ghost touches, unresponsive areas, or total touch failure.

UpFix can restore your original screen’s functionality and appearance — no reprogramming needed when reinstalled.


 

Can UpFix fix a touchscreen that doesn’t respond to touch or has dead zones?

Yes. This is one of the most common issues we repair. Whether your screen has full unresponsiveness or just dead touch zones (certain buttons don’t work), our repair service will restore full touch function.

➡️ Ship your faulty touchscreen to UpFix and get it repaired in as little as 1 day.


 

Will I lose my settings or radio presets after repair?

No, your settings and programming are preserved. We do not wipe or reprogram your unit — we simply repair the failed hardware. Once reinstalled, your radio will function just like before.


 

Do I need to do any programming or coding after I reinstall the touchscreen?

No programming is required. Our repairs are plug-and-play — just reinstall your repaired unit and you’re good to go.


 

What models and years do you support for this touchscreen repair?

We support many Dodge, Jeep, Chrysler, and RAM models using the Uconnect 4, 4C, and newer systems, especially those with 7", 8.4", and 10.1" screens. This includes:

  • Dodge Charger, Durango

  • Jeep Grand Cherokee, Wrangler, Gladiator

  • Chrysler 300, Pacifica

  • RAM 1500, 2500, 3500
    ...and more.

If your touchscreen is not working, send it to UpFix — chances are we’ve already repaired hundreds just like it.


 

How long does the repair take?

Most touchscreen repairs are completed within a few days of arrival at our facility. Shipping usually takes a few days each way. You’ll receive updates and tracking at every step.


 

What if the screen is cracked — can that be repaired too?

If the screen is physically cracked, repair may still be possible depending on the damage. You can submit a photo with your repair request, and we’ll let you know if it's repairable.

We recommend removing the screen carefully before shipping it in to avoid additional damage.


 

Is there a warranty on the repair?

Yes, all UpFix repairs come with a one year warranty against defects in workmanship or replaced components. You can also add extended warranty coverage at checkout if you’d like extra peace of mind.


 

What do I need to send in for repair?

Just the touchscreen unit itself — not the entire dash or radio. Once you start your order online, you’ll get a shipping label and packing instructions.


 

📞 Have Questions or Need Help?

Call/Text UpFix at 888-979-9343 or Contact Us here:
👉 https://www.upfix.com/contact-us

 

Start your order today and save up to 80%:
👉 https://www.upfix.com