1. UpFix FAQ's
  2. Appliance
  3. Refrigerator Control Board

What should I do if my refrigerator control board is under original manufacturer warranty?

If your refrigerator control board is under original manufacturer warranty, follow these steps to ensure you receive the appropriate service:

  1. Review the Warranty Terms: Carefully read through the warranty documentation that came with your refrigerator to understand what is covered and the duration of the warranty period.

  2. Contact the Manufacturer or Retailer: Reach out to the manufacturer or the retailer where you purchased the refrigerator. They will provide instructions on how to proceed with a warranty claim.

  3. Provide Necessary Documentation: Be prepared to provide proof of purchase, the refrigerator’s model and serial number, and a detailed description of the issue. Some manufacturers may also request photos or videos of the problem.

  4. Follow the Warranty Process: The manufacturer or retailer will guide you through the warranty process, which may include scheduling a technician visit, shipping the control board to an authorized repair center, or arranging for a replacement part.

  5. Keep Records: Maintain records of all communications, shipping receipts, and any service performed under warranty. This can be useful in case of any disputes or follow-up issues.

If your warranty claim is not successful or if the warranty has expired, consider sending your refrigerator control board to UpFix for repair. UpFix can save you up to 80% on the cost of having your original control board repaired, providing a cost-effective and reliable solution. The process is fast and easy. Checkout our refrigerator control board repair page.