---
title: What If Nothing Wrong Is Found With My Board/Module?
description: A full diagnostic check should first be performed to eliminate all other possible causes for your symptoms, even if the symptoms match those specified on the common fault description.   If there are n
---

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# What If Nothing Wrong Is Found With My Board/Module?

A full diagnostic check should first be performed to eliminate all other possible causes for your symptoms, even if the symptoms match those specified on the common fault description.

 

If there are no issues or faults found with your board, module, or part during the diagnostic check, there will be no charge for the repair service. It is important to provide detailed information about the exact issue you are experiencing with your part so that our technicians can replicate the issue on-site before proceeding with any repairs. This helps ensure that the root cause of the problem is identified and addressed effectively.

 

If the issues with the module only occur sporadically or can only be diagnosed when it's in a working vehicle, there is a possibility that our testing process may not detect any faults. In such cases, our technicians will offer recommendations based on the symptoms you've described. These suggestions may come with additional costs, and you can then decide whether to proceed with the proposed solution or have the module returned without further service. If you choose to have it shipped back without service, we will refund the service cost after deducting a $39.99 test fee.

 

Please note that shipping costs cannot be refunded.

**IMPORTANT!** If you are not sure that this part is the cause of the fault then we recommend that you do not go ahead with this purchase and instead seek further professional advice and diagnosis.

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