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Gas Stove Burner Won't Turn Off?

Troubleshooting and Solutions

If your gas stove burner won't turn off, it can be a serious safety hazard. Here are some common reasons for this issue and steps to troubleshoot and fix it:

Common Causes:

  1. Faulty Burner Knob:

    • The burner knob might be broken or stripped, preventing it from turning the valve off.
  2. Stuck Gas Valve:

    • The gas valve that controls the flow of gas to the burner might be stuck or malfunctioning.
  3. Damaged or Disconnected Valve Stem:

    • The valve stem that the knob attaches to might be damaged or disconnected.
  4. Control Board Malfunction:

    • In modern stoves, the control board that regulates gas flow might be malfunctioning. UpFix can repair faulty control boards saving you up to 80%

Troubleshooting Steps:

  1. Turn Off the Gas Supply Immediately:

    • Locate the gas shut-off valve behind the stove and turn it off to stop the flow of gas.
    • If you cannot access the valve or if the gas continues to flow, turn off the gas supply at the main shut-off valve for your home.
  2. Check the Burner Knob:

    • Inspect the burner knob to see if it is stripped or broken.
    • Remove the knob by pulling it straight off the valve stem.
    • If the knob is damaged, replace it with a new one.
  3. Inspect the Gas Valve:

    • With the burner knob removed, inspect the valve stem for any signs of damage or wear.
    • Try turning the valve stem with pliers to see if it will shut off the gas. If it does, the problem might be with the knob.
    • If the valve stem is stuck or won’t turn, the valve itself might be faulty and need replacement.
  4. Check for Disconnected or Damaged Valve Stem:

    • If the valve stem is loose or disconnected, it might not be able to shut off the gas properly.
    • Ensure the valve stem is securely attached and not damaged.
  5. Test the Control Board:

    • If your stove has electronic controls, a malfunctioning control board might be preventing the burner from turning off.
    • Turn off the power to the stove by unplugging it or turning off the circuit breaker.
    • Access the control board and inspect it for any signs of damage or burn marks.
    • Use a multimeter to test the control board for continuity. If it is faulty, consider having it repaired or replaced.
    • UpFix can repair faulty control boards saving you up to 80%

Additional Solutions:

If you identify that the issue is related to the control board or other electronic components, consider sending your faulty control board to UpFix for repair. UpFix offers repair services that can save you up to 80% compared to buying a new component, while also supporting an eco-friendly service by reducing electronic waste.

Safety Reminder:

If you are unable to fix the issue yourself or if you smell gas, it’s crucial to contact a professional technician immediately. Do not attempt to use the stove until the problem has been resolved.


For a cost-effective and eco-friendly solution, send your faulty control board to UpFix for repair and save up to 80%! Visit UpFix.com for more details.