Can I use a courier service of my choice to send my parts to you?

Yes, you can use any courier service that you prefer. Just ensure that the package is tracked and, if possible, insured to ensure it arrives safely.

Using your own shipping label

If you decide to take care of your own shipping to send parts to UpFix, it is important to save the tracking number provided by the shipping carrier you choose. This tracking number will allow you to monitor the progress of your shipment and ensure that your parts arrive safely at our repair center. Keeping track of the tracking details will help you stay informed about the status of your package and provide peace of mind throughout the repair process.

Using the shipping label provided by UpFix

When you place an order on upfix.com or the UpFix mobile app, we will provide you with a shipping label that you can use to send your parts to us for repair. While you are not obligated to use our provided shipping label, there will be no charge if you opt not to use it. To track the shipment of your parts to UpFix, simply visit your order confirmation page and click on "track my order." Here, you will find the tracking number and details of the package you sent to us for repair.