--- title: Can I cancel my order? description: To cancel an order before it is processed for shipment, please call our customer service at 1-888-979-9343. Once the order has entered the shipping phase, we cannot accept cancellations, even if deliv --- [Skip to content](https://info.upfix.com/kb/can-i-cancel-my-order#main-content) English Show submenu for translations ![logo (2)](https://info.upfix.com/hs-fs/hubfs/logo%20(2).png?width=189&height=56&name=logo%20(2).png) Open main navigation Close main navigation - English Show submenu for translations - Website Website Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [UpFix FAQ's](https://info.upfix.com/kb?hsLang=en) 2. [FAQs](https://info.upfix.com/kb/faqs?hsLang=en) 3. [General](https://info.upfix.com/kb/faqs?hsLang=en#general) # Can I cancel my order? To cancel an order before it is processed for shipment, please call our customer service at 1-888-979-9343. Once the order has entered the shipping phase, we cannot accept cancellations, even if delivery is delayed. You can also check your online order link to see if an option is available to cancel the order. 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